Highland Rivers partners with Findhelp to strengthen links with local partners, services and resources

Highland Rivers Behavioral Health issued the following public service press release:

DALTON, GA – January 13, 2023 – Highland Rivers Behavioral Health is now partnering with Findhelp to make it easier for individuals served by the agency to connect with other local resources they may need. As one of the largest social care platforms nationwide, Findhelp allows users to search by zip code for local services and resources across 10 broad categories that include healthcare, housing, employment, food, legal aid, and more. Highland Rivers has a branded Findhelp site that can be used by anyone seeking to locate local social assistance resources in https://highlandrivers.findhelp.com/.

“As a public safety net agency, the individuals and families we serve often have other priority needs — perhaps food or housing is unsafe, or they need medical or dental care,” said Melanie Dallas, executive director of Highland Rivers Behavioral Health. “Not only will the Findhelp platform allow individuals to find local resources for these needs, but it will also allow our physicians, case managers and other team members to locate services and make referrals directly through the platform. It is very efficient and benefits everyone.”

Anyone visiting Findhelp in Highland Rivers can search for local resources by zip code. When searching for behavioral health services, Highland Rivers programs will come up as recommended resources. Agency program listings include descriptions of services, locations, and contact information—as do listings for other local agencies and programs.

The Findhelp platform will be vital as the agency begins implementing the Certified Community Behavioral Health Clinic (CCBHC) service model. Part of a national transformation of behavioral health service delivery, the CCBHC initiative emphasizes a Whole Health approach that includes local partnerships and referrals – to ensure that anyone presenting in Highland Rivers can also access other needed services such as primary health care. To this end, the agency is working to integrate its electronic health record system with the Findhelp platform in order to closely track referrals and outcomes.

In addition to visiting the URL https://highlandrivers.findhelp.com/Users can also access the Highland Rivers Findhelp website using the QR code below:

About Highland Rivers Behavioral Health

Highland Rivers Behavioral Health is one of the largest public safety net behavioral health agencies in Georgia, providing comprehensive treatment, support, and recovery services for adults, children, families, and veterans affected by mental health disorders, substance use disorders, and intellectual developmental disabilities. With an integrated continuum of services that includes crisis stabilization, outpatient clinics, residential services, community services and more, Highland Rivers Behavioral Health operates more than two dozen treatment facilities across 13 counties, and 4,700 square miles in northwest Georgia that includes Bartow Counties, Cherokee, Cobb, Fannin, Floyd, Gilmer, Gordon, Haralson, Murray, Boulding, Pickens, Polk and Whitfield, and serves approximately 20,000 personnel annually. Highland Rivers Behavioral Health is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) International and is a Level 1 Safety Net Primary Provider for the Georgia Department of Behavioral Health and Developmental Disabilities. For more information, visit www.highlandrivers.org.

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