What is “fiber” internet and do I need it

Q: I was recently contacted by a company that will soon start providing fiber internet service in the area where I live. The company representative said the price would be about what I’m paying now. What are the advantages and disadvantages of switching to fiber? Is it better to wait until the company has been in the area for a while? Thank you.

– PH Shalimar, Florida

Jeff Werner

A: From where this geek sits, it’s just a matter of technology moving forward. Your question may have been asked during the time when everyone was on a dial-up, and broadband services were starting to make the landscape in the form of digital subscriber line (DSL) and cable. At that time, both technologies existed and were stable, but they were not widely known by the average consumer, and therefore there were many questions about them. Today, it’s generally considered a solid, tried-and-true way to get an Internet connection to work, although it often depends more on the quality of the provider than on the underlying technology.

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